The Ritz-Carlton, San Juan Hotel - Carolina

ex. Ritz-Carlton San Juan Hotel, Spa & Casino

6961 Ave Gobernadores, Carolina, Puerto Rico, 00979  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Ritz-Carlton, San Juan Hotel - Carolina

Wi-Fi
Parking

USD 21 per day

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Editorial review:

This lavish getaway is close to the airport and has an impeccable staff, the beds are great, and the restaurants have delicious food. The fitness facilities are very nice. Some critics thought that there wasn't enough Puerto Rican flair, though.

Overview

The 5-star Ritz Carlton San Juan Hotel boasts close proximity to Isla Verde just 1.5 km away. Since 1997 the hotel has been hosting guests in a 10-story ancient building.

Ritz Carlton San Juan Hotel lies near the golden beach. Nestled in the old district and 10 km from the city center.

Ritz Carlton San Juan Hotel offers a beautiful view to its guests.

Ritz Carlton San Juan Hotel can be reached in 10 minutes by car from Luis Munoz Marin Intl airport.

Rooms

The exquisite hotel comprises designer rooms with tropical décor appointed with wireless internet, television, a private balcony, a sitting area and a work desk. Ritz Carlton San Juan Hotel offers rooms with the ocean view. For more comfort a shower, a hairdryer and a magnifying mirror are provided.

Eat & Drink

Guests can also enjoy African meals at the refined restaurant. Pleasures Of Ocean bar is available on site. Il Mulino san juan puerto rico...at the Ritz and Mares Restaurant The Ritz are situated in a resort area, about 100 meters away of the property.

All visitors are offered a full breakfast for a fee. 

Services

Ritz Carlton San Juan Hotel offers a meeting room, a banquet hall and printers to satisfy the needs of business guests.

Relax

Guests with children can use babysitting, a mini club and cots available on the premises. A gym and a fitness centre as well as scuba diving, sailing and lawn tennis are provided on site.

Internet

Wireless internet is available in the entire hotel for free.

High-speed internet access is available in the hotel rooms for free.

Guest Parking

Public parking is possible on site (reservation might be needed) at USD 21 per day.

Year renovated:   2011.  Number of floors:   10.  Number of rooms:   416.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Carte blanche
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Scuba diving
  • Sailing
  • Tennis court
  • Golf course

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Children's pool
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Beach towels
  • Casino
  • Live entertainment
  • Sun terrace
  • Garden area
  • Paid cabanas
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • City view
  • Ocean view
  • Pool view

Room facilities

  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Steam shower
  • Bathtub
  • Hair dryer
  • Bathrobe
  • Room toiletries

Self-catering

  • Refrigerator
  • Microwave

Bedroom

  • Premium bedding
  • Pillow top mattress

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • DVD player
  • Voice mail
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 4 pm FREE
Check-out until 11 am FREE

Children and extra beds

One child
0 - 3 years
Extra bed FREE
Existing bedding FREE
One child
4 - 18 years
Existing bedding FREE
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel The Ritz-Carlton, San Juan Hotel - Carolina Carolina location
Show big map »

Hotel Address:

6961 Ave Gobernadores, Carolina, Puerto Rico, 00979

Get directions
City Center
  • Carolina
    9.1 km
Airports
  • Luis Munoz Marin Intl (SJU)
    1.3 km
  • Vieques (VQS)
    64.7 km
Train Stations
  • Sagrado Corazón
    5.1 km
  • Hato Rey
    5.2 km
Restaurants
  • BLT Steak (cuisine: American)
    20 m
  • Il Mulino san juan puerto rico...at the Ritz (cuisine: Italian)
    80 m
Beaches
  • Carolina Beach
    1.0 km
  • Isla Verde
    1.5 km
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2011
  • Number of floors:
    10
  • Number of rooms:
    416

Hotel Awards

Puerto RicanHOTEL AWARDSHighly RecommendedCarolinaThe Ritz-Carlton, San Juan

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Puerto Rico

Use Badge

Rooms and availability

The Ritz-Carlton, San Juan photos Room
King Room Ocean View
Sea view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Room Description:

Features an ocean view.

The Ritz-Carlton, San Juan photos Room
Double Room Two Double Beds City View
City view
  • Room size:

    37 m²

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Room Description:

This twin/double room features a CD player, bathrobe and minibar.

The Ritz-Carlton, San Juan photos Room
Double Room Two Double Beds Club Level City View
City view
  • Room size:

    37 m²

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Room Description:

This twin/double room features air conditioning, seating area and minibar.

The Ritz-Carlton, San Juan photos Room
Double Room Two Double Beds Ocean View
Ocean view
  • Room size:

    37 m²

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Room Description:

This twin/double room features a cable TV, bathrobe and seating area.

The Ritz-Carlton, San Juan photos Room
King Room Club Level City View
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Room Description:

Features views of the residential neighbourhood or the airport, a flat-screen TV, and Ritz Carlton Club access.

The Ritz-Carlton, San Juan photos Room
Double Room Two Double Beds Pool View
Pool view
  • Room size:

    37 m²

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Room Description:

This twin/double room features a cable TV, minibar and CD player.

The Ritz-Carlton, San Juan photos Room
Junior Suite Pool View
Pool view
  • Room size:

    56 m²

  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Room Description:

This suite has a bathrobe, air conditioning and seating area.

The Ritz-Carlton, San Juan photos Room
Ocean Front Double Room
Ocean view
  • Room size:

    37 m²

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Room Description:

This double room has air conditioning, bathrobe and seating area.

The Ritz-Carlton, San Juan photos Room
Ocean Front King Room
Ocean view
  • Room size:

    37 m²

  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Room Description:

This double room has a bathrobe, seating area and CD player.

The Ritz-Carlton, San Juan photos Room
King Room City View
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Room Description:

Features views of the residential neighbourhood or the airport, and a flat-screen TV.

The Ritz-Carlton, San Juan photos Room
King Room Pool View
Pool view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Room Description:

Features a pool view.

The Ritz-Carlton, San Juan Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

  • Carolina6.9 km
  • City Center9.0 km

Local attractions

  • Isla Verde1.5 km
    San JuanPuerto Rico
  • Condado Lagoon4.8 km
    San JuanPuerto Rico
  • Plaza Ventana del Mar5.6 km
    1054 Ave Dr Ashford, San Juan
  • Condado Beach3.4 km
    San JuanPuerto Rico
  • Ocean Park Beach5.0 km
    San JuanPuerto Rico

Near the hotel

  • El San Juan Casino450 m
    6063 Isla Verde Avenue, Carolina
  • La Coca Falls1.1 km
    El Yunque National ForestPuerto Rico
  • Carolina Beach1.0 km
    Rt 187, Carolina
  • El Toro Peak1.1 km
    El Yunque National ForestPuerto Rico

Restaurants nearby

  • BLT Steak20 m

    Address: 6961 Avenue of the Governors
    Phone: 787-253-1700

    73% likes this, based on 143 reviews
    Cuisine: American
    Price Range: NZD 47 - NZD 75

  • Mares Restaurant The Ritz-Carlton San Juan, Puerto Rico80 m

    Address: 6961 Avenue of the Governors
    Phone: (787) 253-1700

    Cuisine: Caribbean

  • Metropol220 m

    Address: Ave Isla Verde

    67% likes this, based on 707 reviews
    Cuisine: Caribbean
    Price Range: NZD 0 - NZD 36

  • Il Mulino san juan puerto rico...at the Ritz80 m

    Address: 6961 Avenue of Governors
    Phone: 787-791-8632

    76% likes this, based on 69 reviews
    Cuisine: Italian

  • Ocean Bar & Grill @ The Ritz Carlton80 m

    Address: 6961 Avenue of the Governors
    Phone: (787) 253-1700

    55% likes this, based on 13 reviews
    Cuisine: Caribbean

Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2011
  • Number of floors:
    10
  • Number of rooms:
    416

Hotel Awards

Puerto RicanHOTEL AWARDSHighly RecommendedCarolinaThe Ritz-Carlton, San Juan

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Puerto Rico

Use Badge

Cities nearby
  • Humacao hotels - 29 km
  • Caguas hotels - 19 km
  • Yabucoa hotels - 38 km
  • San Juan hotels - 18 km
  • Dorado hotels - 34 km
  • Fajardo hotels - 33 km
  • Rio Grande hotels - 13 km
  • Levittown hotels - 25 km
  • Luquillo hotels - 24 km
  • Naguabo hotels - 28 km

The Ritz-Carlton, San Juan Reviews

Guest reviews are submitted by our customers after their stay at The Ritz-Carlton, San Juan

Average guest rating

8.4out of 10
Superb
Based on 39 reviews

Rating by category:

Value
8.1
Service
8.8
Location
8.6
Rooms
9.0

Guest reviews

    How to reach hotel

    hotel The Ritz-Carlton, San Juan Hotel - Carolina Carolina location
    Show big map »

    Hotel Address:

    6961 Ave Gobernadores, Carolina, Puerto Rico, 00979

    Get directions
    City Center
    • Carolina
      9.1 km
    Airports
    • Luis Munoz Marin Intl (SJU)
      1.3 km
    • Vieques (VQS)
      64.7 km
    Train Stations
    • Sagrado Corazón
      5.1 km
    • Hato Rey
      5.2 km
    Restaurants
    • BLT Steak (cuisine: American)
      20 m
    • Il Mulino san juan puerto rico...at the Ritz (cuisine: Italian)
      80 m
    Beaches
    • Carolina Beach
      1.0 km
    • Isla Verde
      1.5 km
    Hotel information
    • Check-in:
      from  4 pm
    • Check-out:
      until  11 am
    • Year renovated:
      2011
    • Number of floors:
      10
    • Number of rooms:
      416

    Hotel Awards

    Puerto RicanHOTEL AWARDSHighly RecommendedCarolinaThe Ritz-Carlton, San Juan

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Puerto Rico

    Use Badge